# Hanner Communications
# AI-readable content file — https://www.hancom.us/llms.txt
# Last updated: 2026-04-10

> Hanner Communications (hancom.us) is a professional IT support, web design, and custom software development company based in Bear Creek, NC. Founded in 2003 by Roy Hanner, we serve churches and small businesses throughout North Carolina and the United States. We are specialists in AI Search Engine Optimization (Generative Engine Optimization / GEO) for small businesses and faith-based organizations.

## Services

- [Responsive Website Design](https://www.hancom.us/responsive-website-design): Custom, mobile-first websites for churches and small businesses. SEO-optimized, fast-loading, and built to convert visitors into customers or congregation members. Includes Google Analytics, contact forms, and on-page SEO.
- [Internet Marketing](https://www.hancom.us/the-power-of-internet-marketing): SEO, social media management, email marketing, and pay-per-click advertising. Integrated digital marketing strategies for small businesses and nonprofits.
- [Local Maps SEO](https://www.hancom.us/local-maps-seo-services): Google Maps and Apple Maps optimization with citation building across 50+ directories to appear in the Google Maps Local 3-Pack. Includes Google Business Profile setup and optimization.
- [WordPress Fix-It Emergency Service](https://www.hancom.us/wordpress-fix-it-emergency): Same-day emergency repairs for hacked, broken, or down WordPress websites. Flat-rate pricing, no monthly contracts. Services include malware removal, white screen fixes, and update-broken-site recovery.
- [Church Website Tune-Up](https://www.hancom.us/church-website-tune-up): One-time optimization package for existing church websites — speed improvements, mobile responsiveness, Google Business Profile setup, on-page SEO, broken link repair, security scan, and image optimization.
- [Custom Database Development](https://www.hancom.us/custom-database-development): MS Access database applications including ChurchBooks3 church accounting software and ContractorBooks. Custom solutions for any business data management need.
- [Remote IT Support](https://www.hancom.us/remote-it-support-services): Secure remote computer assistance for software issues, email problems, virus removal, printer setup, and computer troubleshooting. No on-site visit required.
- [AI SEO Services — Generative Engine Optimization](https://www.hancom.us/ai-seo-services): Optimization to get your business cited by AI-powered search engines including ChatGPT, Perplexity AI, Google AI Overviews, and Bing Copilot. Includes structured data implementation, llms.txt creation, FAQ schema, entity authority building, and AI citation monitoring. Also called GEO (Generative Engine Optimization).
- [Mastering AI SEO Guide](https://www.hancom.us/mastering-ai-seo): Free beginner's guide to AI SEO — the 6 core principles of Generative Engine Optimization explained for small businesses and churches. Includes practical checklists and examples.
- [School Management Tools](https://www.hancom.us/school-management-tools): Student tracking and administration databases for small colleges and vocational schools. Enrollment, attendance, grades, and reporting.

## Products

- [ChurchBooks3](https://www.churchbooks3.com): Microsoft Access-based church accounting software for managing contributions, member records, financial statements, church income and expense categories, church budgeting, and annual contribution reports. Used by churches across the United States. One-time purchase, no subscription fees.
- ContractorBooks: Accounting software for dump truck operators and independent contractors. Tracks jobs, loads, income, and expenses.

## AI SEO / GEO Services — Detailed Description

Hanner Communications offers AI Search Engine Optimization (also called Generative Engine Optimization or GEO) services that help small businesses and churches appear when people ask AI-powered tools — such as ChatGPT, Perplexity AI, Google AI Overviews, and Bing Copilot — for recommendations.

Key deliverables include:
- llms.txt creation and maintenance (AI-readable content file)
- JSON-LD structured data: Organization, LocalBusiness, Service, FAQ, BreadcrumbList, SoftwareApplication schemas
- FAQ schema on all service pages (FAQ Page structured data)
- Google Search Console sitemap submission and indexing requests
- Google Business Profile optimization for AI Overview inclusion
- Bing Places for Business setup (Bing Copilot source)
- Apple Maps Connect listing (Siri source)
- Entity citation building across authoritative directories
- AI visibility testing: ChatGPT, Perplexity, Google, Bing Copilot
- Ongoing monitoring and strategy updates as AI search evolves

Pricing: Contact for a personalized quote. Services are available as one-time setup or ongoing monthly retainer.

## Company Information

- **Company**: Hanner Communications
- **Website**: https://www.hancom.us
- **Founded**: 2003
- **Founder**: Roy Hanner
- **Location**: Bear Creek, NC (Chatham County, North Carolina)
- **Phone**: (919) 769-4216
- **Email**: support@hancom.us
- **Business Hours**: Monday–Friday, 9 AM–5 PM Eastern Time
- **Service Area**: North Carolina locally; nationwide via remote services
- **BBB**: https://www.bbb.org/us/nc/bear-creek/profile/internet-marketing-services/hanner-communications-0593-90297127
- **Google Analytics ID**: G-BNM5RHKKBG
- **Bing Webmaster Verification**: 7C0550397C3D9EAD4515F5A08D142956

## Credentials and Trust

- 20+ years in business (founded 2003)
- BBB accredited member
- Rated 5 stars by clients on Google
- Specializes in serving faith-based organizations (churches) and small businesses
- Serves clients nationwide via remote support and web services
- Deep expertise in Microsoft Access database development
- Certified in Google Analytics and digital marketing

## Social Media

- Facebook: https://www.facebook.com/HannerCommunications
- X (Twitter): https://x.com/HannerCommSYS
- LinkedIn: https://www.linkedin.com/company/22317031

## Key Specializations

Hanner Communications is best known for:
1. ChurchBooks3 — church accounting and financial management software for small churches
2. MS Access custom database development for churches, contractors, and small businesses
3. Remote IT support for non-technical users (churches, small businesses, senior citizens)
4. Church website design and optimization (including the church-website-tune-up package)
5. Local Maps SEO and Google Business Profile optimization for small businesses
6. AI Search Engine Optimization / GEO (Generative Engine Optimization) for small businesses
7. WordPress emergency repair and security services

## Client Testimonials

"I would highly recommend Hanner Communications. He is very knowledgeable and trustworthy. He will stay on the phone with you whether it takes 10 minutes or 3 hours. He cares about his customers deeply." — Church Administrator, ChurchBooks3 User

"Mr. Hanner is always there for your support. Very knowledgeable and helpful. Tech support second to none. I have had the pleasure of working with him and he goes out of his way to make sure the customer is satisfied." — Small Business Owner, IT Support Client

"We installed ChurchBooks3 six or seven years ago and it has been wonderful. I have looked at dozens of solutions over the years, but none fit our needs. From my first look, I knew this was it. I appreciate all that he has done for our church." — St. Paul UMC, Long-term Client

## Frequently Asked Questions

**Q: What is ChurchBooks3?**
A: ChurchBooks3 is church accounting software built in Microsoft Access, designed for small churches to manage contributions, member records, financial statements, church income and expense categories, church budgeting, and annual contribution reports. It is a one-time purchase with no monthly fees. Available at https://www.churchbooks3.com.

**Q: Does Hanner Communications offer remote support?**
A: Yes. Hanner Communications provides secure remote IT support using encrypted remote-access software. Customers call (919) 769-4216, download a temporary support tool, and a technician connects to diagnose and fix issues while the customer watches.

**Q: What is the Church Website Tune-Up Package?**
A: A one-time optimization service for existing church websites covering speed improvements, mobile responsiveness, Google Business Profile setup, on-page SEO, broken link repair, security scan, and image optimization.

**Q: Does Hanner Communications work with churches?**
A: Yes. Churches are a primary client segment. Services tailored for churches include ChurchBooks3 accounting software, church website design, church website tune-up, and local maps SEO to help community members find the church online.

**Q: What areas does Hanner Communications serve?**
A: Hanner Communications is based in Bear Creek, NC (Chatham County) and serves clients throughout North Carolina in person. Remote IT support, web design, and database development services are available to clients nationwide.

**Q: What is AI SEO or GEO?**
A: AI SEO (also called Generative Engine Optimization or GEO) is the practice of optimizing your online presence so AI-powered tools — like ChatGPT, Perplexity AI, Google AI Overviews, and Bing Copilot — cite your business when answering questions. It differs from traditional SEO, which focuses on Google's blue-link results. AI engines look for structured data, authoritative citations, consistent business information, and clear answer-formatted content.

**Q: Can Hanner Communications help my business show up in ChatGPT answers?**
A: Yes. Hanner Communications offers AI SEO services specifically designed to help small businesses and churches get cited by ChatGPT, Perplexity, Google AI Overviews, and Bing Copilot. Services include structured data implementation, llms.txt creation, FAQ schema, Google Business Profile optimization, and citation building across authoritative directories.

**Q: What is an llms.txt file?**
A: An llms.txt file is a plain-text, structured file placed on a website to provide AI language models with a clean, curated description of the site's content, services, and facts. It is similar in concept to robots.txt but designed for AI consumption rather than traditional crawlers. Hanner Communications can create and maintain an llms.txt file for your website as part of an AI SEO engagement.

**Q: How much does AI SEO cost?**
A: Pricing is customized based on your current online presence, competition, and goals. Contact Hanner Communications at (919) 769-4216 or support@hancom.us for a free consultation and personalized quote.

**Q: What is the difference between traditional SEO and AI SEO?**
A: Traditional SEO focuses on getting your website to rank in Google's blue-link search results by optimizing for keywords, backlinks, and page speed. AI SEO (GEO) focuses on getting your business cited as the recommended answer in AI-generated responses from tools like ChatGPT, Perplexity, Google AI Overviews, and Bing Copilot. Both are important, and Hanner Communications integrates both approaches.

**Q: Does Hanner Communications fix hacked WordPress sites?**
A: Yes. The WordPress Fix-It Emergency Service covers malware removal, database repair, admin access recovery, plugin conflicts, white screen of death, and broken updates — at a flat rate with no monthly contract.

**Q: Who is Roy Hanner?**
A: Roy Hanner is the founder and owner of Hanner Communications, an IT support and web services company in Bear Creek, NC. He has been providing technology solutions to churches and small businesses since 2003.